Our ambition is crystal clear: To make our kickboxing-inspired workouts widely accessible, popular, and loved by people who aspire to live healthier, stronger, vibrant lives.
Our member community is the foundation of TKS. And that's where you come in! To realize our ambitions, we are looking for a Lead Member Services who won't stand on the sidelines, but will dive right into the operation and set the course for the next phase.
You will manage a small, motivated team (1.5 FTE) and lay the foundations for a member service that grows alongside our expansion in the Netherlands and abroad. This is a role for someone who is confident, dares to make tough decisions, and doesn't shy away from the real work: daily contact with members, improving systems, resolving bottlenecks, and professionalizing processes.
You are the driving force behind a service experience that is as personal as it is efficient. You determine how we grow, but at the same time you are hands-on. No ivory tower—just vision, decisiveness, and an operational mindset.
Send us your short motivation letter and resume. We are looking for someone who dares to build, makes choices, and truly puts our members first.
Type of employment: Full-time, Part-time
Salary: €2,750.00 – €3,500.00 per month
Screening questions:
Experience:
Language:
Permission to work in the Netherlands:
Work location: Physical
The Kickboxing Society (TKS) is a rapidly growing organization with now 9 Clubs throughout the Netherlands and the ambition is to make more of them soon.
The Kickboxing Society is a high-energy fitness experience based on kickboxing where you work on your strength, fitness, flexibility and perseverance in a group setting. For anyone who loves a challenge and longs for a powerful, vital, strong and energetic body combined with a clear mind. We target a wide audience, from children to the elderly. Anyone who wants to get fit in an approachable and safe environment.
Within TKS, we work with a passionate team. We are currently looking for an enthusiastic, customer-oriented and proactive customer service representative to help strengthen our member community.
As a member service representative, your primary responsibility is to provide customer service for all of our members. You know better than anyone how to speak to members and help them in the best possible way.
You have an affinity for sports and are ready to help members with issues that come in daily by mail, phone. It is important that you have excellent communication skills, good listening skills, customer-oriented and solution-oriented, and are able to handle challenges effectively.
It is also important that you proactively think about opportunities and possibilities to optimize customer service and take it to the next level.
You believe in our mission to get the world to kickboxing and want to actively contribute to it. You do this by providing excellent service to our members, answering their questions and needs, while contributing to the growth and strengthening of our community.
Associated responsibilities include;
As a member service representative, you will be part of a proactive customer service team within The Kickboxing Society. Together with your colleagues you will ensure that we offer the best service to our members and contribute to strengthening the community. As a team we continuously work on optimizing our service and achieving joint successes.
You will need more than just a 9 to 5 mentality, as the work sometimes requires flexibility. You will also need to be willing to work evenings and weekends if necessary, depending on the needs of our members and the growth of The Kickboxing Society.
Notice: It is also possible to work exclusively in the mornings, by arrangement.
We are looking for an enthusiastic and committed colleague who enjoys helping our members as much as possible, making real contact and contributing to the nice atmosphere within TKS. Whether you are an experienced professional, a parent (mother or father) who likes to work a little extra or someone who is still full of energy in later life. Your personality, commitment and enthusiasm are most important to us.
Whether you bring extensive experience or are just looking for something new in addition to your existing rhythm. We value people with character, commitment and a positive attitude.
Do you feel attracted and would you like to become part of our team? Then send us your motivation and CV. We look forward to meeting you!
Type of employment: part-time, View to permanent
Salary: €2,420.00 - €2,750.00 per month
Expected number of hours: 12 - 24 per week
Additional fees:
Working conditions:
Work schedule:
Language:
The Kickboxing Society (TKS) is a rapidly growing organization with now 9 Clubs throughout the Netherlands and the ambition is to make more of them soon.
The Kickboxing Society is a high-energy fitness experience based on kickboxing where you work on your strength, fitness, flexibility and perseverance in a group setting with inspiring coaching and uplifting music in a beautiful environment. For anyone who loves a challenge and longs for a powerful, vital, strong and energetic body combined with a clear mind.
We target a wide audience, from children to the elderly. Anyone who wants to get fit in an approachable and safe environment.
Within TKS we work with a passionate team. There is currently room for expansion in our team for Club Managers at various locations.
As Club Manager, you are responsible for the ins and outs of your Club. In the first place you are responsible for the classes we offer to our members, and you will also be responsible for the lessons. That way you are in direct contact with the members and you know better than anyone what it means to provide a fitness experience.
In addition, you are the point of contact for employees within your Club and for members. You will ensure that everything runs smoothly and that members want to stay and you will create opportunities to grow your community. The Club Manager is also the Club's link to the head office and you will meet on a weekly basis to make it a success.
Associated responsibilities include;
As a club manager, you are actually a co-entrepreneur. You need more than a 9 to 5 mentality and will also work evenings and weekends.
In addition to being a good coach for adults, you will also need to be a keynote in providing Kids classes. The submission of VOG is part of the application process for this purpose.
Before you can start as a Club Manager at TKS, you will be offered a training program (free of charge).
Are these your qualities and does this position appeal to you? Contact us for current locations or opportunities. Or send your cover letter with CV directly.
The Kickboxing Society (TKS) is a rapidly growing organization with now 9 Clubs throughout the Netherlands and the ambition is to make more of them soon.
The Kickboxing Society is a high-energy fitness experience based on kickboxing where you work on your strength, fitness, flexibility and perseverance in a group setting with inspiring coaching and uplifting music in a beautiful environment. For anyone who loves a challenge and longs for a powerful, vital, strong and energetic body combined with a clear mind.
We target a wide audience, from children to the elderly. Anyone who wants to get fit in an approachable and safe environment.
Within TKS we work with a passionate team. There is currently room for expansion in our team for Coaches at various locations.
As a Coach, your primary responsibility is to provide classes within our Club(s). You know better than anyone what it means to deliver a fitness experience.
You have affinity and experience with sports. That you can kickbox is a plus, but more important is that you are someone who is good with people and can motivate, stimulate and entertrain them. You are customer-oriented and enthusiastic and want to get the best out of yourself and the members who come to train with you.
You believe in our mission to make the world a healthier place through kickboxing and want to actively contribute to it. You do this by providing great classes within our class formats and making members happy but also with an eye for growth of our community.
Associated responsibilities include;
As a coach, you will actually be responsible for the Club and the community along with your club manager a colleagues. You will need more than a 9 to 5 mentality and will also work evenings and weekends.
In addition to being a good coach for adults, you will also need to be a keynote in providing Kids classes. The submission of VOG is part of the application process for this purpose.
Before you can start as a Coach at TKS, you will be offered a training program to become a kickboxing trainer (free of charge).
Are these your qualities and does this position appeal to you? Contact us for current locations or opportunities. Or send your cover letter with CV directly.